Computer Network Support Specialist

Average Salary
Degree Requirements
Associate's Degree

Computer network support specialists are tech gurus—understanding all the ins and outs of computer systems of all sizes; they focus on their connectivity and security to proactively prevent and fix issues with speed. These specialists are problem solvers—using analytical thinking and customer service skills to overcome any type of technical issue. Do you have a knack for computers and enjoy solving problems for others? A computer network support specialist just may be a great fit.

Also known as: Computer Network Specialist, Information Technology Consultant, Network Engineer, Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Senior Information Technology Assistant, Systems Specialist
Operation Monitoring
Systems Analysis
Systems Evaluation
Monitor network performance by evaluating servers, applications and software for speed, efficiency and accuracy
Test hardware and equipment functionality
Install and maintain network security to prevent breaches
Improve operational output by recommending new products and processes
Provide educational training to network users
Troubleshoot and resolve potential network issues with individual users
Maintain record of all network issues and resolutions
Communicate effectively with both technical and non-technical team members
Meet Jeremy
Senior Network Systems Engineer
Beck's Hybrids
"I'm responsible for managing and configuring, designing and supporting the systems that our applications, our communication, all of our company's technology systems run on. So it's all kind of behind the scenes. I guess I describe it as, if it plugs into the wall or if it's wireless and it communicates, then we somehow are responsible for that."
A.S. Applied Computer Science

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