{"id":1761,"date":"2026-08-27T19:41:12","date_gmt":"2026-08-27T19:41:12","guid":{"rendered":"https:\/\/myfieldatlas.com\/jobs\/?post_type=job_listing&#038;p=1761"},"modified":"2026-08-27T19:41:12","modified_gmt":"2026-08-27T19:41:12","slug":"it-support-analyst","status":"publish","type":"job_listing","link":"https:\/\/myfieldatlas.com\/jobs\/job\/it-support-analyst\/","title":{"rendered":"IT Support Analyst"},"content":{"rendered":"<p><b>About Inari&#8230;<\/b><\/p>\n<p>Inari is the SEEDesign\u2122 company. We embrace the diversity and complexity of nature in every aspect of our business to drive innovation \u2013 to push the boundaries of what is possible. Through our unrivaled technology platform, Inari uses predictive design and advanced multiplex gene editing to develop step-change products. We are taking a nature positive approach to unlock the full potential of seeds that will transform the food system. The results will lead to more productive acres delivering value creation for farmers and a more sustainable future for our planet.<\/p>\n<p>&nbsp;<\/p>\n<p><b>Our success is dependent on great minds, collaborating to generate bright ideas and deliver exceptional outcomes.<\/b><\/p>\n<p>&nbsp;<\/p>\n<p>We have 200 employees, with research sites in Cambridge, MA (USA) and Ghent (Belgium), as well as a product development site in West Lafayette, IN (USA). We\u2019ve deliberately built a team that brings diversity of thought to all aspects of our business, to generate new ideas, approaches, and ways of operating. And we&#8217;ve intentionally combined experience with potential, bringing agriculture industry experts with the desire to innovate together with bright minds from academia, human therapeutics, software, and consulting. If you want to be part of a diverse and inclusive team developing unique solutions to feed the world while protecting our planet\u2019s natural resources, we\u2019d love to hear from you!<\/p>\n<p>&nbsp;<\/p>\n<p><b>About the role&#8230;<\/b><\/p>\n<div>\n<div>\n<p>As an IT Support Analyst, you will play a key role in keeping our end user systems running smoothly across the company. You will take on a wide range of responsibilities, from troubleshooting technical issues and managing system updates to setting up new workstations, maintaining software licenses, managing support tickets, ensuring data security, and providing hands-on support for both in-office and remote employees.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div>\n<p>We are looking for someone who is not only technically skilled but also great at communicating with a diverse range of end users. Your ability to explain things clearly and offer quick, effective solutions will be crucial to keeping things on track. This role offers a great chance to expand your skill set, work in a collaborative, dynamic environment, and have a direct impact on the organization\u2019s IT operations.\u00a0This is an in-office position located at our West Lafayette, Indiana, site.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div>\n<p><b>As an IT Support Analyst, you will\u2026<\/b><\/p>\n<\/div>\n<div>\n<ul>\n<li>Provide daily\u00a0onsite\u00a0support,\u00a0monitoring\u00a0and\u00a0triage of managed infrastructure, services, applications,\u00a0and\u00a0laptop\/desktop\u00a0support using\u00a0an\u00a0IT service management system<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Create and\u00a0maintain\u00a0user accounts and access permissions across endpoints and software systems<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Image and deploy\u00a0laptops\u00a0as replacements or for new employees<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Maintain all computers with current patches\u00a0and\u00a0software installs with endpoint systems\u00a0and\u00a0mobile device management tools<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Utilize\u00a0Vulnerability Management\u00a0and Remote\u00a0Monitoring\u00a0systems to remediate\u00a0endpoint vulnerabilities<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Assist\u00a0with computer-controlled laboratory equipment moves, connections\u00a0and\u00a0troubleshooting<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Perform computer moves of equipment when teams are relocated<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Consistently\u00a0monitor\u00a0endpoint setup\u00a0and\u00a0report any potential viruses or threats<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Ensure cleanliness of all data equipment\u00a0and\u00a0computer rooms<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Assist\u00a0in AV equipment setup\u00a0and\u00a0troubleshooting<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Assist\u00a0with ordering computers, peripherals, software, etc.\u00a0and\u00a0managing inventory for effective distribution to employees\u00a0and\u00a0maintaining\u00a0systems with asset management tools<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Provide local training\u00a0and\u00a0support on key IT applications, including creating self-service\u00a0and\u00a0training materials for staff\u00a0and\u00a0clients<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Manage local systems\/applications\u00a0and\u00a0technical infrastructure operations to support staff\u00a0and\u00a0applications<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Identify\u00a0and\u00a0recommend solutions to enhance the client experience, availability,\u00a0and\u00a0staff efficiencies, coordinated closely with global IT needs<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Foresee issues\u00a0and\u00a0gaps,\u00a0identify\u00a0solutions\u00a0and\u00a0work comfortably with leading-edge products<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Work effectively with our vendor partners to\u00a0maintain\u00a0functional operational systems<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div>\n<div>\n<ul>\n<li>Communicate with management on IT applications operational status<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Assist\u00a0with record-keeping procedures, documentation, asset\u00a0management\u00a0and\u00a0maintenance of data<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Coordinate with management to bring efficiencies to laboratory information management systems<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<div>\n<p><b>You bring\u2026<\/b><\/p>\n<\/div>\n<div>\n<ul>\n<li>Minimum\u00a03\u00a0years\u00a0of proven experience in an IT support role that focused on\u00a0laptop\u00a0and\u00a0end user\u00a0support<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Expertise\u00a0with Windows\u00a011,\u00a0MacOS, iOS\/iPadOS,\u00a0Android,\u00a0MS\u00a0Office 365\u00a0suite<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Excellent communication skills (written and verbal), with strong problem-solving and decision-making abilities<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>High self-motivation with the capability\u00a0of working both independently and in a team setting<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>A positive and entrepreneurial mindset, with the ability to challenge the status quo to drive innovation in a fast-paced startup environment<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Eagerness to learn new systems, particularly in agriculture biotech and laboratory settings<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Curiosity and a commitment to continuous learning, with a desire to make a meaningful impact<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Ability to apply creative thinking to troubleshoot complex technical issues<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>A collaborative approach, open to giving and receiving ideas, perspectives, and feedback<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Skill in fostering open dialogue and promoting teamwork<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Comfort with ambiguity, the ability\u00a0to adapt to change and make decisions with incomplete information<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>A strong sense\u00a0of accountability, taking ownership and encouraging the same in others<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<div>\n<p><b>Bonus Qualifications&#8230;<\/b><\/p>\n<\/div>\n<div>\n<ul>\n<li>Relevant IT certifications (ITILv4, A+, etc.)<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Experience with MDM systems (Intune,\u00a0Jamf)<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Experience with IT\u00a0Service\u00a0Management\u00a0systems\u00a0(ServiceNow,\u00a0etc.)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div>\n<div>\n<ul>\n<li>Experience with\u00a0RMM\u00a0systems (NinjaOne,\u00a0etc.)<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Experience\u00a0with\u00a0Quality\u00a0Management systems<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Experience working with laboratory equipment\u00a0and\u00a0maintaining\u00a0laboratory IT systems<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Experience creating\u00a0end user documentation and how-to guides<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Experience creating SOPs and internal documentation<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Knowledge of scripting languages (PowerShell, Bash)<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Knowledge of video conferencing hardware and digital signage (Microsoft Teams,\u00a0Cisco, Logitech)\u00a0and\u00a0Smart TVs<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Inari pays competitively and rewards results.<\/b><b>\u200b<\/b><\/p>\n<p>The salary range for this position is $68,350 &#8211; $93,950. Whether you are full-time or part-time, Inari provide three different components of pay \u2013 base, short-term incentive, and long-term equity along with a one-time new hire stock option grant. That&#8217;s rare!\u200b<\/p>\n<p>We also offer a comprehensive benefits package including both a Preferred Provider Network (PPO) and High Deductible Health Plan (HDHP) with a company-funded health savings account (HSA), vision, dental, and several flexible spending accounts (FSA), a host of voluntary benefits, and a robust wellness program. In addition, Inari offers a 401k plan with a company matching and a flexible paid time off policy. \u200b<\/p>\n<p>Consistent with our commitment to pay transparency,\u00a0salary range information is being disclosed. Please note that offers are based on the candidate&#8217;s qualifications &amp; experience as well as market demand.<\/p>\n<p>Inari is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>Inari is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<\/p>\n","protected":false},"author":11,"featured_media":0,"template":"","meta":{"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","_promoted":"","_company_name":"Inari","_company_website":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[11,13],"job-types":[2],"job_listing_tag":[9],"class_list":["post-1761","job_listing","type-job_listing","status-publish","hentry","job_listing_category-computer-science","job_listing_category-information-technology","job_listing_type-full-time","job_listing_tag-early-career","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Support Analyst - Field Atlas Job Board<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/myfieldatlas.com\/jobs\/job\/it-support-analyst\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Support Analyst - Field Atlas Job Board\" \/>\n<meta property=\"og:description\" content=\"About Inari&#8230; Inari is the SEEDesign\u2122 company. 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