Overview
SCOPE:
Perform timely review, validation, and resolution of accounts receivable transactions (deductions) while operating as an embedded member of the Accounts Receivable team. This position also requires cross-training in roles beyond core responsibilities.
KEY RESPONSIBILITIES:
- Review and process incoming customer Account Receivable transactions (deductions) in a timely manner
- Prioritize quick resolution of high-volume, lower-value deductions
- Identify and escalate high-risk or high-value deductions as needed
- Maintain accurate records and documentation of deduction activity
- Monitor deduction trends and flag recurring issues to leadership
- Collaborate with Finance and internal teams as needed, while limiting reliance on Sales
- Support continuous improvement of deduction processes and workflows
- Other duties as assigned.
PHYSICAL DEMANDS
- Must be able to sit for extended periods of time and interact with computers, telephone and other electronic media.
- Must possess visual acuity to document company records.
- Must be able to work extended hours, such as daily overtime and an occasional weekend.
QUALIFICATIONS:
- Strong computer skills including experience in ERP platforms, Excel, and other Microsoft products.
- AR experience preferred.
- Thoughtful and analytical approach to planning, problem solving, and decision making.
- Detail oriented, with a “big picture” understanding.
- High level of initiative and ability to work independently with limited supervision.
- Good oral and written communication skills required
