Overview
Indiana Farmers Insurance is looking for a Claims Representative I – Auto to join our Claims Team. The right candidate will reside in Indiana, Illinois or Ohio.
The Claims Representative I – Auto is responsible for investigating, evaluating and negotiating low to mid-level auto property damage claims. The right candidate will have excellent communication skills and a proactive, problem-solving approach to handling claims. As a Claims Representative I – Auto with Indiana Farmers Insurance, you will support our vision by driving prompt, fair claims resolutions.
Benefits for the Claims Representative I – Auto:
- Free Health insurance
- Free Dental insurance
- Free Vision insurance
- Free Life insurance
- Free Short-Term & Long-Term Disability insurance
- 2% 401k Company Match
- 11% 401k Company Contribution
- Excellent Paid Time Off
- Generous paid time for Parental Leave
- Day of Service
- We promote from within our widely-talented workforce regularly and consistently offer opportunities to learn and grow
- Student Loan Assistance Program
- Educational Incentive Program
- Several committees to explore, to connect with co-workers and build relationships
- Two robust Employee Assistance Programs for you and your family
- Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote. The type of arrangement available is determined by the position and business needs
- Matching funds of up to $100 annually are available from the company for your favorite charitable organization
- Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
- An on-site fitness center, as well as free and convenient parking, make life easier
Qualifications and Responsibilities for the Claims Representative I include – Auto:
- Bachelor’s degree or related work experience, preferred
- Basic understanding of insurance concepts
- Prior auto physical damage claim handling, preferred
- Solid problem solving and decision-making skills
- Strong written and oral communication with policyholders, claimants, and agents regarding coverage and liability decisions
- Highly organized and detail-oriented, with a strong sense of urgency
- Professional yet friendly demeanor, understands the importance of listening to understand
- Able to cope with difficult situations from time to time
- Ability to appropriately set customer expectations early in the claims process
- Bilingual, a plus
Why work for Indiana Farmers Insurance? Imagine working for an employer like this:
- An average associate retention rate of 95% over the past 5 years
- Financially stable as shown by our A- (Excellent) rating by AM Best
- Truly customer focused
- Strong legacy of excellent performance throughout our 148 years in business!
For more information about Indiana Farmers, please go to https://insurance.indianafarmers.com/about-us.
Indiana Farmers Insurance is an equal opportunity employer!
